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bad behavior cost an airline passenger almost $100,000. it's about time.


a federal court recently ordered an unruly airline passenger to pay a fine of nearly $100,000 for disrupting a flight from hawaii to new york city.my reaction: hurrah! it’s about time.instances of boisterous and uncontrollable passenger behavior on commercial flights are occurring with disturbing frequency, creating dangerous situations for everyone on board, and making airline travel more of an adventure than it should be.sure, flying has become incredibly stressful but that’s not an excuse for passengers acting out in the extreme. smacking disrupters with a hefty penalty puts other knuckleheads on notice that causing trouble in the air can cost big bucks on the ground.the enforcement action also gives some backup to flight attendants who are at the forefront of trying to simmer down diff






what to do if you get bumped from a flight


by andrea sachs, the washington postmost likely, you are one of the millions who have watched the video: a united airlines passenger is sitting in his seat on a flight from chicago o’hare to louisville when along come three chicago airport police. one of the officers drags the man down the aisle as if he were a slab a beef.an uproar ensues over his forced removal and continues days after the sunday event. united’s stock drops by 4 percent. on twitter, travelers threaten to boycott the carrier. a lawsuit is a near-certainty.“this is a black eye on the industry,” said george hobica, president of airfarewatchdog.com.to a point, united was within its rights to bounce the man from the flight, thereby freeing up his seat for another passenger (in this case an employee). read rule 25 in the airli






if bumped, ask for cash. after united incident, passengers should know their rig


most likely, you are one of the millions who have watched the video: a united airlines passenger is sitting in his seat on a flight from chicago o'hare to louisville when along come three chicago airport police. one of the officers drags the man down the aisle as if he were a slab of beef.an uproar ensues over his forced removal and continues days after the sunday event. united's stock drops by 4 percent. on twitter, travelers threaten to boycott the carrier. a lawsuit is a near-certainty."this is a black eye on the industry," said george hobica, president of airfarewatchdog.com.related: trending life & style news this hourto a point, united was within its rights to bounce the man from the flight, thereby freeing up his seat for another passenger (in this case an employee). read rule 25 in






the latest: airline looks into claims of warnings about man


honolulu — the latest on a disturbance on a flight from los angeles to honolulu (all times local):11:40 a.m.american airlines says it will look into allegations that a disruptive passenger was allowed to board a flight despite complaints that he was scaring people.spokesman ross feinstein says the airline will look into the allegations raised by a passenger who says allowing the man on the flight put people in danger.jaime reznick said wednesday passengers complained before takeoff that they were afraid of the passenger whose disruptive behavior prompted bomb-threat procedures and military fighter jets to escort the plane.she says he was laughing to himself and staring down passengers at the gate.a criminal complaint charging anil uskanli says he tried to get to the front of the plane duri






an airline passenger made a scene over a $12 blanket – and the pilot diverted th


a honolulu-bound hawaiian airlines flight was diverted to los angeles international airport when an “unruly” passenger threatened to “take somebody behind the woodshed” over the cost of an in-flight blanket, according to officials.the 66-year-old man had gotten into an argument with the crew over the blanket’s price tag aboard the flight from las vegas to honolulu on wednesday, said rob pedregon, a spokesman for the los angeles airport police department.authorities said the blanket cost $12, though it is listed for $10 on hawaiian’s website.pedregon said airport police and fbi agents met the flight at lax and escorted the passenger off the plane. but he was released to find another flight after authorities determined it was simply a business dispute, pedregon said.the passenger was not a t






scorpion falls from bin, strikes passenger – the denver post


by thomas heaththe washington postattention, united airlines passengers: don’t forget to lather up with “off.”a couple returning from vacation in mexico apparently brought on an unexpected passenger: a scorpion. it turned out to be another stinging moment in a tough week for the airline, according to a report by cnbc.during a flight from houston to calgary, the creature dropped from the overhead bin, landing in the man’s hair, according to news reports. when he shook it out onto his tray table and picked it up, it stung him.the scorpion was disposed of in the toilet. and other than suffering what “felt like a wasp sting,” the man was okay.“talk about snakebit,” said andrew gilman, a crisis management expert. “the next time united does its emergency protocols, they will be dropping insect r






hawaiian airlines plane diverts to los angeles over blanket incident


los angeles -- a flight from las vegas to hawaii was diverted to los angeles international airport wednesday morning over what police say was a passenger’s reaction to the price of an in-flight blanket, cbs los angeles reports.hawaiian airlines flight 7 was a few miles off the southern california coast when an unidentified 66-year-old passenger requested a blanket and was told the cost would be $12, according to los angeles airport police.witnesses said the man argued he should not have to pay for a blanket because it was so cold. the passenger became upset and asked for the phone number to hawaiian’s corporate headquarters to complain. according to police, he made an in-flight call to the airline and said, “i’d like to take someone behind the woodshed for this.”while there was no physical






despite those viral videos, airlines are turning passenger bumping into a data-d


the last time transportation expert seth kaplan was bumped from a flight, he walked away with $800 and a good excuse for missing the first session of a san diego business conference.such compensation may start sounding like chump change.in the wake of last month’s united airlines passenger-dragging scandal, the chicago-based carrier and several other u.s airlines have promised to overbook fewer flights and offer better incentives — up to $10,000 in cash or travel vouchers at united and delta air lines — if fliers are asked to give up their seats. those policy changes could combine to make passenger bumping even more rare and lucrative.“people who are bumped are going to be happy,” said kaplan, managing partner of the trade publication airline weekly. “it works out well for airlines and for






despite those viral videos, airlines are turning passenger bumping into a data-d


the last time transportation expert seth kaplan was bumped from a flight, he walked away with $800 and a good excuse for missing the first session of a san diego business conference.such compensation may start sounding like chump change.in the wake of last month’s united airlines passenger-dragging scandal, the chicago-based carrier and several other u.s airlines have promised to overbook fewer flights and offer better incentives — up to $10,000 in cash or travel vouchers at united and delta air lines — if fliers are asked to give up their seats. those policy changes could combine to make passenger bumping even more rare and lucrative.“people who are bumped are going to be happy,” said kaplan, managing partner of the trade publication airline weekly. “it works out well for airlines and for






hawaiian airlines flight diverts after dispute over blanket


honolulu (ap) — a hawaiian airlines flight from las vegas had to divert to los angeles after a passenger complained about the cost of a blanket.the airline confirmed that flight ha7 from las vegas was about an hour into its trip wednesday when the plane turned and stopped in los angeles, khon-tv reported (http://bit.ly/2m6ep3l).there was a dispute between a 66-year-old male passenger and the flight crew over the cost of a blanket, said rob pedregon of the los angeles airport police. after being informed a blanket cost $12 the passenger “made a statement that he wanted to take somebody behind the woodshed over this, which prompted the flight crew to contact the captain who then in turn diverted the aircraft to lax.”los angeles airport police and the fbi met the aircraft at the gate once it






american airlines employee challenges passenger to fight


san francisco international airport — less than two weeks after video surfaced of a united airlines passenger being dragged off a plane, another clash between airline employees and passengers was caught on camera friday, this time involving a mother who was apparently hit with a stroller after boarding an american airlines flight at sfo.the video, uploaded to facebook by surain adyanthaya, also captures a tense confrontation between an airline employee and a male passenger who came to the mother’s aid.in an accompanying post, adyanthaya said the employee “violently took” a stroller from the mother and hit her with it, narrowly missing an infant in her arms. the video begins at that point, with the mother sobbing at the front of the plane and pleading for her stroller.a male passenger can b






what passenger-dragging incident? united airlines gets no queries at annual meet


although video of a passenger being dragged from a united flight last month went viral, investors didn’t ask a single question about the incident at the airline’s annual meeting wednesday in chicago.chicago — united airlines ceo oscar munoz said wednesday that he wants the fallout from an incident where a passenger was dragged from a flight last month to be “a constant reminder of what we can do better on.”videos of the passenger, dr. david dao, being pulled from a plane at chicago’s o’hare international airport after refusing to give up his seat to make way for airline employees, quickly went viral. consumers were outraged at dao’s treatment and united’s response, and legislators threatened new regulation.but six weeks later, the airline’s shareholders appear to have put the incident in t






united apologises for violent removal of passenger | usa news


the chief executive of united airlines has apologised for an incident in which a passenger was dragged off a plane, and promised a thorough review of the airline's practices. the apology came after a ... of criticism of the carrier's action on a flight on sunday and its initial explanation of it.in images now seen around the world, a passenger was forcefully removed and bloodied in the process - the entire event captured on video by passengers and posted on social media.the 69-year-old passenger, dr david dao, had refused to be "bumped" from the overbooked flight - an airline practice that has come under increased scrutiny since the incident."i continue to be disturbed by what happened on this flight and i deeply apologise to the customer forcibly removed and to all the customers aboard,"






united airlines apologises for removal of passenger | usa news


the chief executive of united airlines has apologised for an incident in which a passenger was dragged off a plane, and promised a thorough review of the airline's practices. the apology came after a ... of criticism of the carrier's action on a flight on sunday and its initial explanation of it.in images now seen around the world, a passenger was forcefully removed and bloodied in the process - the entire event captured on video by passengers and posted on social media.the 69-year-old passenger, dr david dao, had refused to be "bumped" from the overbooked flight - an airline practice that has come under increased scrutiny since the incident."i continue to be disturbed by what happened on this flight and i deeply apologise to the customer forcibly removed and to all the customers aboard,"






lawyer for passenger dragged from united flight says city of chicago is also res


share storyby the associated pressthe associated presschicago (ap) — lawyer for passenger dragged from united flight says city of chicago is also responsible, not just airline.the associated presscustom-curated news highlights, delivered weekday mornings.thanks for signing up!






why irate passengers are bad for airline stocks


airline executives took a pummeling from a capitol hill panel on tuesday, as lawmakers lambasted them for too often making flying an ordeal. "we're sick of it," one congressman thundered. passenger anger is among the reasons that once-climbing airline stocks have flattened out or dropped lately. for years, when they were losing money, airline shares had a sign around their neck: "investor beware." but nowadays, the sector is making money, so its shares began gaining altitude -- until early 2017, when their ascent halted. videos of a bloody-faced passenger being hauled off a united airlines flight on april 9 crystallized long-festering customer dissatisfaction and have helped sour investors on the industry. passenger unhappiness, along with so-so earnings due to expensive labor pacts and fu






united airlines apologises for removal of passenger | usa news


the chief executive of united airlines has apologised for an incident in which a passenger was dragged off a plane, and promised a thorough review of the airline's practices. the apology came after a ... of criticism of the carrier's action on a flight on sunday and its initial explanation of it.in images now seen around the world, a passenger was forcefully removed and bloodied in the process - the entire event captured on video by passengers and posted on social media.the 69-year-old passenger, dr david dao, had refused to be "bumped" from the overbooked flight - an airline practice that has come under increased scrutiny since the incident."i continue to be disturbed by what happened on this flight and i deeply apologise to the customer forcibly removed and to all the customers aboard,"






why irate passengers are bad for airline stocks


airline executives took a pummeling from a capitol hill panel on tuesday, as lawmakers lambasted them for too often making flying an ordeal. "we're sick of it," one congressman thundered. passenger anger is among the reasons that once-climbing airline stocks have flattened out or dropped lately. for years, when carriers were losing money, airline shares had a sign around their neck: "investor beware." but nowadays, the sector is making money, so its shares began gaining altitude -- until early 2017, when their ascent halted. videos of a bloody-faced passenger being hauled off a united airlines flight on april 9 crystallized long-festering customer dissatisfaction and have helped sour investors on the industry. passenger unhappiness, along with so-so earnings due to expensive labor pacts an






united airlines apologises for removal of passenger | usa news


the chief executive of united airlines has apologised for an incident in which a passenger was dragged off a plane, and promised a thorough review of the airline's practices. the apology came after a ... of criticism of the carrier's action on a flight on sunday and its initial explanation of it.in images now seen around the world, a passenger was forcefully removed and bloodied in the process - the entire event captured on video by passengers and posted on social media.the 69-year-old passenger, dr david dao, had refused to be "bumped" from the overbooked flight - an airline practice that has come under increased scrutiny since the incident."i continue to be disturbed by what happened on this flight and i deeply apologise to the customer forcibly removed and to all the customers aboard,"






united airlines apologises for removal of passenger | usa news


the chief executive of united airlines has apologised for an incident in which a passenger was dragged off a plane, and promised a thorough review of the airline's practices. the apology came after a ... of criticism of the carrier's action on a flight on sunday and its initial explanation of it.in images now seen around the world, a passenger was forcefully removed and bloodied in the process - the entire event captured on video by passengers and posted on social media.the 69-year-old passenger, dr david dao, had refused to be "bumped" from the overbooked flight - an airline practice that has come under increased scrutiny since the incident."i continue to be disturbed by what happened on this flight and i deeply apologise to the customer forcibly removed and to all the customers aboard,"






united airlines reaches 'amicable' settlement with passenger dragged from a plan


united airlines has settled with dr. david dao over the injuries he received when he was dragged off one of the airline’s planes this month, a dramatic incident that has forced policy changes at united and rival carriers. under the terms reached by the airline and dao, the amount of the settlement will remain confidential, dao’s attorneys said.his lawyers have said the 69-year-old kentucky physician suffered a broken nose and a concussion and lost two front teeth during the april 9 incident, which was recorded on video that went viral worldwide. video showed airport police at chicago’s o’hare international airport dragging a limp dao off the crowded plane after he refused to give up his seat to make room for airline employees on the louisville, ky.-bound flight.videounited airlines suffers






united passenger's removal sparks outrage in china


beijing — images of a bloodied passenger being forcibly removed from a united airlines flight in chicago drew widespread condemnation in china following a witnesses’ report that the man said he was targeted because he was chinese.video of the violent incident posted on china’s popular twitter-like microblogging service weibo had been viewed more than 210 million times by late tuesday. many responded with outrage over perceived ethnic bias against the passenger and some called for a boycott of the u.s.-based airline.“rubbish!” writer su danqing posted on weibo. “when they were treating this asian man, they never thought of human rights, otherwise they wouldn’t have done it that way.”“damn it! this airline must be boycotted!” said a posting from liu bing, a telecommunications company worker.






scorpion falls out of overhead bin stings united passenger


by thomas heath, (c) 2017, the washington postattention, united airlines passengers: don’t forget to lather up with “off.”a couple returning from vacation in mexico apparently brought on an unexpected passenger: a scorpion. it turned out to be another stinging moment in a tough week for the airline, according to a report by cnbc.during a flight from houston to calgary, the creature dropped from the overhead bin, landing in the man’s hair, according to news reports. when he shook it out onto his tray table and picked it up, it stung him.the scorpion was disposed of in the toilet. and other than suffering what “felt like a wasp sting,” the man was okay.“medical personnel met the aircraft after it arrived in calgary,” united spokesman charles hobart told cnbc.“talk about snakebit,” said andre






united passenger's removal sparks outrage in china


beijing — images of a bloodied passenger being forcibly removed from a united airlines flight in chicago drew widespread condemnation in china following a witnesses' report that the man said he was targeted because he was chinese.video of the violent incident posted on china's popular twitter-like microblogging service weibo had been viewed more than 210 million times by late tuesday. many responded with outrage over perceived ethnic bias against the passenger and some called for a boycott of the u.s.-based airline."rubbish!" writer su danqing posted on weibo. "when they were treating this asian man, they never thought of human rights, otherwise they wouldn't have done it that way.""damn it! this airline must be boycotted!" said a posting from liu bing, a telecommunications company worker.






outrage heats up in china as people call for boycott of united airlines


beijing -- widespread condemnation is pouring out in china after images of a bloodied passenger being forcibly removed from a united airlines flight in chicago went viral and after a witness’ report that the man said he was targeted because he was chinese.video of the violent incident posted on china’s popular twitter-like microblogging service weibo had been viewed more than 210 million times by late tuesday. many responded with outrage over perceived ethnic bias against the passenger and some called for a boycott of the u.s.-based airline.playvideocbs this morningpr disaster for united airlines after passenger dragged off the ceo of united airlines is defending employees after the forcible removal of a passenger from an overbooked flight. the security officer who d... “rubbish!” writer s






malaysia airlines plane turns back after cockpit entry bid


image copyrightafpimage caption flight mh128 was bound for kuala lumpur, but was airborne for just minutes a malaysia airlines plane has been forced to turn back to melbourne airport after a passenger tried to enter the cockpit.flight mh128, bound for kuala lumpur, was forced to return "due to a disruptive passenger", a statement from the airline said. the airline said that the flight landed safely and the passenger was apprehended.the passenger reportedly claimed to have explosives.but malaysia's deputy transport minister abdul aziz bin kaprawi said "it was not a bomb but a powerbank", according to the afp agency.the passenger appeared to be drunk, he said - but was overpowered by the plane's crew.victoria police said: "the man did not gain entry to the cockpit. the man was subdued and a






malaysia airlines plane turns back after cockpit entry bid


image copyrightafpimage caption flight mh128 was bound for kuala lumpur, but was airborne for just minutes a malaysia airlines plane has been forced to turn back to melbourne airport after a passenger tried to enter the cockpit.flight mh128, bound for kuala lumpur, was forced to return "due to a disruptive passenger", a statement from the airline said. the airline said that the flight landed safely and the passenger was apprehended.the passenger reportedly claimed to have explosives.but malaysia's deputy transport minister abdul aziz bin kaprawi said "it was not a bomb but a powerbank", according to the afp agency.the passenger appeared to be drunk, he said - but was overpowered by the plane's crew.victoria police said: "the man did not gain entry to the cockpit. the man was subdued and a






here’s why airlines don’t always reveal the full truth about flight delays


occasionally, a passenger will accuse an airline of not being truthful about why a flight is delayed.as a flight attendant who has endured perhaps 2,000 flight delays during my 32-year career, i have never heard airline representatives issue a bald-faced lie.but we are often guilty of omitting salient facts.consider the case some years ago of a flight from new york’s jfk to zurich. the flight was delayed until the next day because of “crew manning” issues.this might lead you to assume that a pilot fell ill or the crew had surpassed its legal flying limit.truth is, during his layover in new york, the captain was arrested for lewd and lascivious behavior.the judge refused to release the captain on bond because he posed an obvious flight risk.the airline couldn’t assign a replacement pilot un






those pesky airline fees and how to avoid them


the lesson of the $12 blanket, and other tips.what’s a blanket on a cold airplane worth?not $12, at least not for one passenger on a recent hawaiian airlines flight from las vegas to hawaii. a 66-year-old man was charged $12 for the blanket, but not with anything else, despite causing the flight to be diverted to los angeles. according to news reports, the passenger was deemed “unruly” by airport police after saying he “would like to take someone behind the woodshed for this” and was removed from the flight.“diverting a fight is clearly not our first choice, but our crew felt it was necessary to divert to los angeles and deplane the passenger before beginning to fly over the pacific ocean,” the airline said in a statement.george hobica, the founder of airfarewatchdog.com, said: “i think ha






united airlines says customers 'welcome' to wear leggings after decision to bar


occasionally, a passenger will accuse an airline of not being truthful about why a flight is delayed.as a flight attendant who has endured perhaps 2,000 flight delays during my 32-year career, i have never heard airline representatives issue a bald-faced lie.but we are often guilty of omitting...occasionally, a passenger will accuse an airline of not being truthful about why a flight is delayed.as a flight attendant who has endured perhaps 2,000 flight delays during my 32-year career, i have never heard airline representatives issue a bald-faced lie.but we are often guilty of omitting... (elliott hester)






united airlines says customers are 'welcome' to wear leggings — unlike teens who


occasionally, a passenger will accuse an airline of not being truthful about why a flight is delayed.as a flight attendant who has endured perhaps 2,000 flight delays during my 32-year career, i have never heard airline representatives issue a bald-faced lie.but we are often guilty of omitting...occasionally, a passenger will accuse an airline of not being truthful about why a flight is delayed.as a flight attendant who has endured perhaps 2,000 flight delays during my 32-year career, i have never heard airline representatives issue a bald-faced lie.but we are often guilty of omitting... (elliott hester)






united airlines settles with dr. david dao, who was dragged off a plane


united airlines has settled with dr. david dao over the injuries he received when he was dragged off one of the airline’s planes this month, the two sides announced thursday.under the terms reached by the airline and dao, the amount of the settlement will remain confidential, according to dao’s attorneys.his lawyers have said the 69-year-old kentucky physician suffered a broken nose and a concussion and lost two front teeth during the april 9 incident, which was recorded on video that went viral worldwide. the video showed airport police at chicago’s o’hare international airport dragging a limp dao off the crowded plane after he refused to give up his seat to make room for airline employees on the louisville-bound flight.videounited airlines suffers more bad publicity after a passenger is






united passenger's removal sparks outrage in china


beijing — images of a bloodied passenger being forcibly removed from a united airlines flight in chicago drew widespread condemnation in china following a witness' report that the man said he was targeted because he was chinese.video of the violent incident posted on china's popular twitter-like microblogging service weibo had been viewed more than 210 million times by late tuesday. many responded with outrage over perceived ethnic bias against the passenger and some called for a boycott of the u.s.-based airline."rubbish!" writer su danqing posted on weibo. "when they were treating this asian man, they never thought of human rights, otherwise they wouldn't have done it that way.""damn it! this airline must be boycotted!" said a posting from liu bing, a telecommunications company worker.st






video shows guards dragging passenger off overbooked united flight


chicago — video shows three security officials dragging a passenger from a united airlines flight at a chicago's o'hare international airport.the (louisville) courier-journal reports a united representative confirmed sunday night that a person was removed from flight 3411 to louisville, kentucky, saying it was "overbooked."passenger audra d. bridges posted the video on facebook. it shows the guards grabbing then dragging the passenger down the aisle. screaming is heard and other passengers say "oh my god" and "look at what you did to him."united said airline representatives chose four passengers at random when no volunteers agreed to leave the overbooked flight. they requested law enforcement assistance when one of them refused to leave.bridges says united asked for four passengers to reli






here are 14 things you probably shouldn’t do if ‘flying while muslim’ — accordin


the april issue of harpers compiled a list of reasons that u.s. and u.k. airlines removed passengers perceived to be muslim.one passenger was removed after asking for a glass of water, another for reading a book.sweating was enough to get another passenger removed from their flight, while solving an algebraic equation resulted in another airline passenger being removed.what else can get a passenger perceived to be muslim kicked off a flight?requesting a strap for a child’s booster seat. asking for a diet coke.even looking at a flight attendant.watching the news was also significantly threatening to get a passenger kicked off their flight.my god (via harpers) pic.twitter.com/f69s6qfiqh— patrick w. gavin (@pwgavin) may 11, 2017






here are 14 things you probably shouldn’t do if ‘flying while muslim’ — accordin


the april issue of harpers compiled a list of reasons that u.s. and u.k. airlines removed passengers perceived to be muslim.one passenger was removed after asking for a glass of water, another for reading a book.sweating was enough to get another passenger removed from their flight, while solving an algebraic equation resulted in another airline passenger being removed.what else can get a passenger perceived to be muslim kicked off a flight?requesting a strap for a child’s booster seat. asking for a diet coke.even looking a flight attendant.watching the news was also significantly threatening to get a passenger kicked off their flight.my god (via harpers) pic.twitter.com/f69s6qfiqh— patrick w. gavin (@pwgavin) may 11, 2017






the future of american jobs lies with the tech industry


abinash tripathycrunch network contributorabinash tripathy is ceo and co-founder of helpshift.how to join the networkwhen donald trump won the election, many in silicon valley were flummoxed: “how could a bigoted billionaire with no government experience and a twitchy twitter trigger finger win the u.s. presidential election?” they asked themselves.liberal outlets have tried to make sense of the m ive divide between “our” (upper-cl liberals working in tech) vision of the country and “their” (blue-collar workers) vision of the country. we are facing a collective identity crisis, living in a “post-truth” world, utterly perplexed as to how a person so at odds with our bay area politics could win the most important democratically elected seat in the country.it’s quite simple: trump won precise